We have answers
Frequently Asked Questions.
Simple explanations about our services, visits and your technology.
What to expect
Good questions. Clear answers.
Who can CHT help?
Anyone who needs patient, practical help with home technology. We serve seniors, families, gamers and homeowners.
What does a home visit cost?
The introductory rate is $100 for a 60-minute in-home visit. Extra work or travel costs will be discussed before additional charges.
Can you help with gaming PCs and consoles?
Yes. We help with setup, gaming connectivity, displays, headsets and other everyday issues. Performance can also depend on hardware, service and game servers.
Do you offer TV mounting or electrical work?
Not as part of the initial advertised services. We help with setup and troubleshooting that does not require regulated installation work.
What about security cameras and alarms?
We support compatible consumer cameras, doorbells and associated apps. We are not offering professional alarm monitoring or regulated alarm installation.
Do I have to buy new hardware?
Not necessarily. We start by assessing the equipment and services you already use.
Where do you provide service?
Littleton, Colorado, especially ZIP code 80120, and nearby communities. We confirm the service address and any travel arrangements first.
Can I book online today?
Not yet. Online scheduling is being prepared. No appointment is confirmed until the business accepts your request.
Should I send passwords?
Please do not email passwords, payment card numbers or personal identity documents. We can guide you while you enter your own account information.
Do you provide classes?
Free educational community workshops are part of our plans, but no dates have been announced yet.
Can I check my internet speed for free?
Yes. The CHT Tech Health Center offers an embedded third-party speed test and simple tips. It does not inspect your whole home network or automatically monitor devices.
Do you have a monthly tech support plan?
A proposed CHT Care plan is being evaluated at $39 per month. It is not active or available for purchase yet. One-time home visits remain an option.